Creating a portal account

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    Thill0246

    This does nothing for me when the notification email that I was sent does not allow me to click on it.  I am now unable to even begin to log in to something that I paid a lot of money for.  I sent 2 requests to have the issue fixed and no response?  I am wondering if anyone else has had similar issues and if they ever got the information that they paid for or is this a scam?

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    Sebastian Corpe

    Hi Thill,

    May I apologise for the issue you experienced. 

    We are UK based, and as such work on UK hours.

    Your request came in late last night and I can see it was answered first thing this morning.

    I hope that is satisfactory and that you are now able to access your reports.

    Many thanks

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    Jan Blanchard

    I have changed my password several times and it does not take it. I am just trying to get my results. It says to go to my portal and I can't find this on your website. I need some help.

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    Jan Blanchard

    Also I am to enter a code from my box and I don't see a code?

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