Once you purchase your required product from our website, you will be sent a kit compromising of a mouth swab to complete. The test is done at home by yourself so you will not need to travel to complete this. You rub the swab on your cheeks and then post the kit back to us at our UK address (Full instructions are included).
Once our lab receives your kit, you will receive an email to state that your DNA is being processed and from then you will receive your report(s) electronically in approximately 10 business days from when the lab gets your swab.
Following your report results, our team will be on hand to offer you follow up support with regards to your results. We have a team of Sports Science and Nutrition Experts who are available for further guidance and assistance should you require this.
If you have any questions please reach out to our Customer Success Team on firstname.lastname@example.org.